It relies on responsible users keeping accounts secure and recovery options up-to-date so they are easily able to do a verification if required, or prove ownership of a lost account. If you have used account recovery in the past, it will probably appear very different now.Īdditional sources of information include the Accounts Help Center and the Accounts Help Forum, both of which support searching for topics of interest.Īccount recovery is designed and works best for the loss of one thing, like the current password. This means the recovery options can vary over time, between accounts or even between recovery attempts. In addition, Google regularly adds, removes, or modifies the available options. This means that instead of Google asking a fixed set of questions, both the questions asked and the form the questions take can vary. Accounts With 2-Step Verification EnabledĪccount Recovery Walk-ThroughOver the last few years, Google's account recovery process has become more dynamic.This article will help guide one through the process of recovering a lost Google Gmail account and, if needed, securing the account so that is it less likely to be compromised again.
